Parallel & Grey Imports

 

Parallel or grey imports are products imported from another country or via parallel sources  without the consent of the manufacturer or licensed distributors in that country of reside.

 

What are the risks of purchasing parallel/grey imports?

Products distributed by Sigma Marketing (Singapore) Pte Ltd come with 2 years warranty. Parallel/Grey import sets are not eligible for this warranty.

Sigma Marketing (Singapore) Pte Ltd takes extra precaution while importing its lenses and our products goes through internal QC. For parallel import lenses, there is a risk of product defects if the products are mishandled whilst being re-exported.

 

How to identify parallel imports?

When purchasing SIGMA lenses, you should ensure that you are buying products that are supplied through Sigma Marketing (Singapore) Pte Ltd’s authorised dealers. You are able to identity products distributed locally by the 2 years warranty sticker on the product packaging.  All SIGMA lenses purchase from Singapore authorised dealer shops come with a warranty card with terms and conditions defined, and sanctioned,  by  Sigma Marketing (Singapore) Pte Ltd together with the appropriate authorised shop dealer stamp on it.

If you suspect that the product that you have purchased is a parallel import, kindly contact us at service@apds.com.sg.

 

<<<<<<< >>>>