SIGMA ONLINE EXTENDED WARRANTY REGISTRATION

Register online to enjoy 6 months of extended local warranty in Singapore or Malaysia (only) for goods supplied by Sigma Marketing (Singapore) Pte Ltd and / or Audio & Photo Distributor (FE) Sdn Bhd  as well as products sold by exclusive Sigma authorised shop dealers in Singapore and Malaysia. Registration must be made within 14 days from date of purchase; otherwise, this 6 months extended local warranty will not apply.

Goods supplied by Sigma Marketing (Singapore) Pte Ltd and Audio & Photo Distributor (FE) Sdn Bhd already come with 24 months local warranty (from date of purchase), so long as ALL the details in the local warranty card (white colour) are filled-in properly and accompanied by the appropriate authorised dealer’s company stamp.

Original purchase receipt / invoice and local warranty card (white colour) must be produced for any warranty repairs when coming into our our technical support / service centre. Sigma Marketing (Singapore) Pte Ltd and Audio & Photo Distributor (FE) Sdn Bhd reserves all rights to refuse warranty repairs without purchase receipts and our local warranty card.

This 06 months extended warranty is not applicable to purchases from neither overseas ( or local) online web dealers nor non-authorised shop dealers.

NB. This online registration is also applicable to exclusive promotional deals offered by Sigma Marketing (Singapore) Ptd Ltd and Audio and / or Photo Distributor (FE) Sdn;Bhd for their respective local purchases

 

WARRANTY TERMS AND CONDITIONS

1) Unless otherwise specified, this standard warranty is only limited to repairs against defective materials and manufacturing faults for a period of 24 months (not inclusive of the 06 months online registration) from the date of registered purchase. This warranty does not cover any damages to any unit caused by accident, misuse, negligence, or in any way being tampered with. The warranty does not cover damage resulting from:-

a) Installation to wrong local mains voltage.

b) Use other than in accordance to the instructions for operation.

c) Any alterations or modifications to the appliance/ unit.

d) Any unauthorized repair carried out,

e)  Improper use, mishandling, negligence, or contamination caused by sand, dust, dirt, chemicals, or moisture, fungus, etc.  

 

2) Under no condition must any dealer or end user alter, remove, deface the Serial Number or erase any of these conditions stated otherwise you will not be able to benefit from this warranty given.

3) All transportation charges and insurance to and fro from Sigma Marketing (Singapore) Pte Ltd and & Audio & Photo Distributor ( FE ) Sdn Bhd are at the expense of the owner.

4) Sigma Marketing (Singapore) Pte Ltd and /or  Audio & Photo Distributor ( FE ) Sdn Bhd's decision on all questions relating to complaints as to defects either of workmanship or material shall be final and conclusive and the Purchaser shall agree to abide by such a decision.

5) This warranty is limited to repair of defects in material and/ or workmanship only. In no event shall Sigma Marketing (Singapore) Pte Ltd and / or Audio Photo Distributor ( FE ) Sdn Bhd be liable for other expenses or inconvenience, or for consequential damages occasioned by the product or by breach of an expressed or implied warranty with respect thereto.

6) Original Purchase receipt (with item purchase date) and local warranty card (all details fill up and with authorised dealer shop stamp) must be produced for any warranty repairs, failing which Sigma Marketing (Singapore) Pte Ltd and / or Audio Photo Distributor ( FE ) Sdn Bhd reserves the rights to refuse warranty repairs, and / or lens calibrations.

7) Sigma Marketing (Singapore) Pte Ltd and / or Audio Photo Distributor ( FE ) Sdn Bhd, reserves the right to impose service fees for lens calibrations, should the owner(s) do not have proper purchase receipt , and  warranty card issued by us.   It is responsibility of Sigma products owners to keep these documents and present them to us every single time when coming to our service centre.  (See para 6.)


Note: Please fill in yours and item's particulars below and upon successful completion, there will be NO email confirmation whatsoever.  Please register only ONCE.   For further assistance, please contact us at 62739622, or, just email  us at : service@apds.com.sg.

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